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    INTEGRATING INTO GLOBAL VALUE CHAINS FOR SERVICES: THE CASE OF JAMAICA’S

    OFFSHORE SERVICES INDUSTRY

 

      Marie Freckleton

     Senior Lecturer

     Department of Economics

     The University of the West Indies

     Mona, Kingston 7, Jamaica

     Email: marie.freckleton@uwimona.ed

 

     Published online: February 10, 2017

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   REFERENCES

 

  1.    Baldwin, Richard (2012). “Global Manufacturing Value Chains and Trade Rules.” In World Economic Forum: The Shifting

        Geography of Global Value Chains: Implications for Developing Countries and Trade Policy, pp.16-17. www.3weforum              org/docs/WEF_GACGlobalTradeSystemReport_2012.pdf. Accessed on May 21, 2013.

 

  2.   Gereffi, Gary and Karina Fernandez-Stark (2010). “The Offshore Services Global Value Chain.” Center on Globalization,

        Governance and Competitiveness, Duke University. www.cggc.duke.edu/pdfs/CGGC-CORFO_ The_Offshore-

        Services_Global_Value_Chain_March _1_2010.pdf. Accessed on August 8, 2013.

 

  3.   Haller, Patrick (2013). “Lottery Scams May Threaten Jamaica’s BPO Future.” BPO Outcomes, February 20, 2013.

        www.bpooutcomes.com/lottery-scams-Jamaica-bpo/. Accessed on May 31, 2013.

 

  4.   Jamaica Observer (2012). “BPO Sector Crying for Help.” Jamaica Observer, December 12, 2012. www.jamaicaobserver.

        com/business-BPO-Sector-Crying-For-Help-_131525 64.  Accessed on May 31, 2013.

 

  5.   Jamaica Promotions (2012). Investing in Jamaica 2012. Kingston: JAMPRO.

 

  6.    ---------------------------(2011). Investing in Jamaica’s ICT Industries. Kingston: JAMPRO.

 

  7.    ---------------------------(2005). Guide to Establishing Call Centers in Jamaica. Kingston: JAMPRO.

 

  8.   Low, Patrick (2013). “The Role of Services in Global Value Chains.” In Deborah Elms and Patrick Low (editors) Global

        Value Chains in a Changing World, pp. 61-82 Geneva: World Trade Organization. www.wto.org/english/res_e/booksp-e/

        aid4tradeglobal value13_ e.pdf. Accessed on August 8, 2013.

 

  9.   Mishra, Prachi (2006) "Emigration and Brain Drain: Evidence from the Caribbean." International Monetary Fund Working

        Paper WP/06/25 Washington D.C: IMF.

 

 10.   Mulder, Nanno, S. Saez, C.de Camino and A. Finot (2007). Trade in Services in Latin America and the Caribbean: An

        Analysis of Recent Trends. Santiago: CEPAL. www.eclac.org/cgibin/getProd.asp?xml=/publicaciones/xml/9/32449/

        P32449.xml&xsl=Pubicaciones/ficha.xsl &base=/Publicaciones/top_Publicaciones.xsl. Accessed on

        August 8, 2013.

 

 11.    Planning Institute of Jamaica (2011). Economic and Social Survey of Jamaica. Kingston: PIOJ.

 

 12.   Radwan, Ismail and N. Strychacz (2010). “Developing an African Offshoring Industry: The Case of Nigeria.”  Economic

         Premise Number 35, Washington D.C: The World Bank. http://www.Siteresources. Worldbank.org/INTPREMNET/

         Resources/EP35.pdf. Accessed on July 15, 2013.

 

 13.   Statistical Institute of Jamaica (2013). Labor aspx. Accessed on August 16, 2013.

 

 14.   Stephenson, Sherry (2012). “Services and Global Value Chains,” In World Economic Forum” The Shifting Geography o

        Global Value Chains: Implications for Developing Countries and Trade Policy, pp. 18-23. www.3weforum.org/docs/

        WEF_GAC_GlobalTradeSystemReport_2012.pdf. Accessed on May 21, 2013.

 

 15.   World Economic Forum (2012). Global Competitiveness Report 2012-2013. Geneva: World Economic Forum.                              www.3weforum.org/docs/WEF_Global Competitiveness Report_2012-13.pdf. Accessed on May 21, 2013.

 

 16.   World Trade Organization (2013). World Trade Report. www.wto.org/english/res_e/booksp_e/world_trade_report13_e.

         pdf. Accessed on August 8, 2013.

 

  17.   -------------------------------------(2005). World Trade Report. www.wto.org/english/res_e booksp_e/an rep_e/wtr05-3c_e.pdf.

         Accessed on August 8, 2013.

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